Student Blogs & Vlogs | College Study Abroad Programs, IFSA-Butler

Customer service at Claro at its worst

Time October 21st, 2013 in College Study Abroad | No Comments by

Just like the States, choices between cell phone providers are limited. Here, Claro, Movistar and K├Âlbi reign supreme.

I bought a Claro cell phone one of the first days I was in Costa Rica. And for months, I’ve been trying to get them to stop harassing me with promotions and ads in the form of text messages multiple times a day. Buy these minutes! Two for one minutes today! Buy today!

This is a story of lies, doublespeak and corporate incompetence.

Read More »